Resident Agent Info

Massachusetts Resident Agent Information

Where to file, who to call and what the state expects of the agent who receives legal papers for a Massachusetts business entity.

Massachusetts's business corporation statute, M.G.L. chapter 156D, section 5.01 ("Registered office and registered agent"), uses the term registered agent. Resident agent is the everyday term on many Massachusetts forms; the role is the same.

The Massachusetts filing office.

Every business entity formed or registered in Massachusetts must appoint a resident agent and keep the appointment on file with this office. The statute, the forms and the fees are the office's; confirm them there.

Street address

Corporations Division
Massachusetts Secretary of State
One Ashburton Place, 17th floor
Boston, MA 02108

Mailing address

Same as the street address.

Phone and website

Voice
(617) 727-9640
Fax
(617) 742-4538
Website
mass.gov/portal/business

Office hours

Monday through Friday
8:30 AM - 5:00 PM
Eastern Time (ET)

Office details as published in our directory; offices move and renumber, so check the website before you mail or visit.

What a resident agent must do in Massachusetts

The basics are the same here as in every other state. The agent must:

  • keep a physical street address in Massachusetts (not a post office box) that appears on the entity's public record;
  • be available at that address during normal business hours to accept service of process;
  • accept lawsuits, subpoenas and official notices from the state on the entity's behalf and forward them promptly;
  • stay on the record: if the agent moves, resigns or is replaced, a change must be filed with the office above.

An entity that lets its appointment lapse falls out of compliance and can lose its good standing. The requirements page explains the rules in more detail, and what is a resident agent explains the role itself.

Other states.